Why Digital Transformation Projects Put People First: A Ricoh Case Study on how Digital Transformation Projects can Identify User Needs and Pain Points Early in the Transformation

Technology has the power to transform business in industry-disrupting ways. Organisations are harnessing the opportunity in huge numbers, with half of the global GDP expected to be digitised within the next two years. Massive benefits are being seen as organisations digitise their business models, however, progress is being slowed: not by a lack of total investment but a lack of effective investment in the people element of these Digital Transformations.  By the end of this session, Priscilla will share four (4) key takeaways that you can immediately apply in the organizations you belong to so that you realize a successful digital transformation initiative.