Ways to Bring More Creativity, Humor, and Joy to Projects in Trying Times
Erika is a Strategic Advisor and Coach, ITIL/Scrum instructor, and Digital Strategist across a variety of industries. She started her career as a Microbiologist turned Project Manager and has always had a passion for improving how companies manage work, deliver great products & services, & better serve their customers.
In 2006, she founded BEYOND20, an IT consulting, training, and software development company. Over the years, she led several successful programs & helped organizations find success with their digital transformation efforts. Erika holds a Masters Degree from the University of Florida and served as adjunct professor of Project Management for San Diego State University. She is a skilled blogger, presenter, and the author of, “Demystifying Agile, Scrum, & IT Service Management”. She is also the Lead Editor and author for the core ITIL 4 publication, “ITIL 4 Leader: Digital & IT Strategy”. She is a champion of women in technology, Board Member for the LEDC, & BEYOND20 is a frequent sponsor of STEM events. When she’s not at work, you may find her performing with her indie improv troupe, Swoonface. Erika has (amongst others) the following certifications: PMP, PgMP, PRINCE2, ITIL Expert, Certified ScrumMaster, Certified Scrum Product Owner (CSPO), & Scrum Professional (CSP) with the Scrum Alliance.